Joining the Surgery

The Practice is currently accepting new patients. The Practice accepts new patients who live within our practice area. This is the area bounded by Bushbury, Pendeford, Oxley, Fordhouses, Whitmore Reans, Coven and Low Hill.

Everyone is welcome in General Practice. Anyone in England is entitled to see a GP, Patients DO NOT need to show proof of address/ID/or immigration status to register

How to Register

You can register by completing a registration form which can be downloaded from https://www.gov.uk/goverment/publications/gms1  or obtained from the practice. Please bring the completed form along to reception with your medical card/NHS Number if you have it. Having your NHS Number will speed up the process of getting your records from your previous practice. Once you have been accepted as a patient your medical records will be transferred to us. You do not need to inform your existing practice that you are moving, although it may be courteous to do so.

If you have recently had a baby, it is preferred by us if you register the baby with us as soon as possible. This will save any unnecessary waiting if you attend the practice baby clinic which is often very busy. It is preferred by Dr Mittal to have both parent and child registered at this practice, as we like to build relationships with families, but this is your choice entirely.

As we are a PMS practice there is no need to book a New Patient Check but it is recommended. This will make sure that our records are accurate and all routine checks to promote your health and wellbeing (such as blood pressure / smear tests / mammograms) are up-to-date.

When registered you may make an appointment as soon as you require.

Contractual obligations state that we have to let you know within 14 days whether your application to join the practice has been successfull. You will be sent a letter and a practice leaflet. If for any reason we have decided to not accept your request to joint he Practice, the reason we would refuse is if your address lies outside of our catchment area. All applications are carefully considered even if prospective patients are from outside our catchment area.

Accessible Information (new patients)  – If you require help or assistance with how we contact you or you contacting us, either with leaflets or information in any given format, please let us know when you register with us. We are happy to contact you via fax/email/text if it is what you prefer, or it is easier for you.

GDPR – We require your consent to contact you, by your preferred method.

Text alerting for appointments – The practice uses MJOG text alerting which will send a text reminder to your mobile device (changes to this service mean your text alert will only be sent if you have booked 1 week in advance)

Please contact us on our practice email address: wolccg.probertroadsurgery@nhs.uk

How We Contact You

It is important that you update us with any changes to your name, preferred title, address, phone details or email address

We may wish to contact you, please let us know if you consent to this.

Please be aware that all of our information is stored safely and in accordance with Data Regulations GDPR 2018.

Recent changes to information technolgy at the Practice mean we may send you text alerts/reminders and messages from Accurx/Mjog.